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  • Gain valuable foundational skills. Learn the basic techniques needed to pass exams for industry certifications including CompTIA A+, Microsoft Certified Professional, HDI-SCI and ITIL.
  • Experiment hands-on solving project-based problems as you learn how to diagnose and resolve issues, gain technical customer service skills and explore the Internet of Things. 
  • Expand your network by joining a club such as dig.IT or Red Hawks eSports.
  • Give yourself more options. Earn this diploma in just one year to open up opportunities working in IT, then move seamlessly into the IT - Computer Support Specialist associate degree program to prepare for more advanced careers.
Program Credits
31
LOCATION
Elkhorn Campus, Racine Campus
Financial Aid Eligible
Yes
ESTIMATED PROGRAM COST
Tuition & Fees: $5,172
Books and Supplies: $2,404
Start Dates
Fall
Salary Outlook
$51,334
Career Opportunities:
PC Technician, Help Desk Tier 1

IT – Computer Support Technician Career Pathway

Career Pathways are designed to help you reach your educational goals and explore college and career options. Pathways are made up of related certificates, diplomas and degrees that build on common skills and knowledge. You can begin at any point on the Career Pathway and customize your pathway to fit your goals. View the pathway for your area of interest.

There are many opportunities, both in high school and through previous college, work, and/or military experience, to earn credit for prior learning at Gateway.

Technical diplomas help students learn hands-on occupational skills in as little as one or two years for full-time students. Technical diploma opportunities in this pathway include:

IT – Computer Support Technician

Associate degrees are typically completed in two years by full-time students and combine hands-on technical skills with general education. Associate degree opportunities in this pathway include:

IT – Computer Support Specialist

Prepare to enter your exciting new career, or choose to continue your education with another Gateway program or by transferring your credits to a four-year college or university.