This course is designed for learners to develop knowledge and skills in all aspects of the writing process. Planning, organizing, writing, editing and revising are applied through a variety of activities. Students will analyze audience and purpose, use elements of research, and format documents using standard guidelines. Individuals will develop critical reading skills through analysis of various written documents.

Information Technology – Computer Support Technician
If you enjoy exploring the latest innovations in computers and technology, take the first step toward an IT career with Gateway’s IT – Computer Support Technician technical diploma. You will quickly be ready for an entry-level position on any help desk or service center team.
- Gain valuable foundational skills. Learn the basic techniques needed to pass exams for industry certifications including CompTIA A+, Microsoft Certified Professional, HDI-SCI and ITIL.
- Experiment hands-on solving project-based problems as you learn how to diagnose and resolve issues, manage enterprise solutions and explore the Internet of Things.
- Expand your network by joining a club such as dig.IT and Red Hawks eSports.
- Give yourself more options. Earn this diploma in just one year to open up opportunities working in IT, then move seamlessly into the IT - Computer Support Specialist associate degree program to prepare for more advanced careers.
31
Elkhorn Campus, Racine Campus
Yes
Tuition & Fees: $5,053
Books & Supplies: $2,334
Fall
$49,400
IT – Computer Support Technician Career Pathway
Career Pathways are designed to help you reach your educational goals and explore college and career options. Pathways are made up of related certificates, diplomas and degrees that build on common skills and knowledge. You can begin at any point on the Career Pathway and customize your pathway to fit your goals. View the pathway for your area of interest.