Information Technology – Computer Support Technician

If you enjoy exploring the latest innovations in computers and technology, take the first step toward an IT career with Gateway’s IT – Computer Support Technician technical diploma. You will quickly be ready for an entry-level position on any help desk or service center team.

  • Gain valuable foundational skills. Learn the basic techniques needed to pass exams for industry certifications including CompTIA A+, Microsoft Certified Professional, HDI-SCI and ITIL.
  • Experiment hands-on solving project-based problems as you learn how to diagnose and resolve issues, manage enterprise solutions and explore the Internet of Things. 
  • Expand your network by joining a club such as dig.IT and Red Hawks eSports.
  • Give yourself more options. Earn this diploma in just one year to open up opportunities working in IT, then move seamlessly into the IT - Computer Support Specialist associate degree program to prepare for more advanced careers.
Program Credits



Elkhorn Campus, Racine Campus

Financial Aid Eligible


Estimated Program Cost

Tuition & Fees: $5,053
Books & Supplies: $2,334

Start Dates


Salary Outlook


Career Opportunities: PC Technician, Help Desk Tier 1

IT – Computer Support Technician Career Pathway

Career Pathways are designed to help you reach your educational goals and explore college and career options. Pathways are made up of related certificates, diplomas and degrees that build on common skills and knowledge. You can begin at any point on the Career Pathway and customize your pathway to fit your goals. View the pathway for your area of interest.