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Human Service Associate

Program Requirements: 

You can turn your dedication to helping others into a career with a Human Service Associate degree at Gateway Technical College. Human service assistants help people enduring difficult times or help them decide what additional services they may need. Human service assistants work closely with social workers and other various human service agencies. They help determine what type of help a client might need, help with daily activities, coordinate client services and research available services. Gateway’s Human Service program consists of a unique combination of study including various aspects of human services and general education, and also requires students to complete 300 hours of field experience in a community human service agency. Courses cover interviewing, recordkeeping, counseling, abnormal psychology, professional ethics, addictions, working with special populations and grant writing.

What does a human service assistant do?

Graduates may find careers as residential care facility staff, mental health technicians, outreach workers, family advocates, case managers and social work assistants.

Assistants help clients in daily activities, coordinate services for clients and monitor clients to ensure they are receiving proper treatments and services. Assistants can work in government, non-profit and other service-based industries.

Learning by doing

Students complete 300 hours of field experience in the second year of the program. Students are given several field experience site options that meet their interests and work directly with a site supervisor during their field experience. Previous sites include Safe Haven, Kenosha Human Development Services, YMCA and YWCA. Site experiences give students real-world experience in the field.

The Human Service club is very active and engages in several major projects as well as other campus activities. Projects include Community Awareness Day, A Walk of Fame dance for adults with disabilities and collecting donations to assist community human service agencies.

Students who are looking to advance their career and expand their knowledge base in human services can take a related certificate. Certificates can usually be completed in one or two semesters. Current certificates for the Human Service associate degree include Alcohol and Other Drug Abuse (AODA), Aspects of Disabilities, Gerontology and Child Welfare.

Job and salary outlook

According to the Bureau of Labor Statistics, employment of social and human service assistants is expected to grow by 28 percent through 2020, far ahead of most occupations. Growth is due to the aging population’s need for health care and social services. The median hourly salary of social and human service assistants was $15.32 in 2014, or $31,860 annually.



Thomas Crawford

Natalie Griffin

Gina Stoebe

Seth Wollwage

Paul Zenisek

Program Administration

Terry Simmons, Dean