Student Rights and Responsibilities

Identify and achieve your goals through Gateway’s excellent educational opportunities. Our administration and staff are dedicated to encourage responsible participation and high achievement. As a Gateway student, you should be aware of and accept responsibility as an active contributing member of the College in the areas of governance, services and conduct.

Student Academic Responsibilities

Be an advocate for your own success
While our dedicated faculty and staff are here to provide guidance and support, you are responsible for your own learning and development. It is up to you to be an active learner by attending class, participating in class activities and discussions, completing assignments and preparing in advance for class sessions. 

Student Use of Services Responsibilities

Use Gateway’s helpful tools and services to further your academic achievements
You are responsible for appropriate use of equipment and services provided by the College: 

Student Information Updates

Keep your student records up-to-date
It’s necessary for the College to have your current information in case of illness, emergencies and the mailing of official correspondence. It is your responsibility to inform the college through any Student Services Center if there is a change of name, address or phone number. To update your address, phone number or email, complete a Student Data Add/Change form available in Student Services Center or complete changes via My Gateway | User Account | Change Address/Phone/Email.

Student Due Process Rights - Academic Concerns

Policy J-101 
The Gateway District believes that students need a process to address academic concerns (i.e. grades, classroom policies) and bring their issues to the faculty and administration’s attention. These procedures are intended to afford students, faculty and the College fair and equal treatment. The student may seek guidance from a Student Services counselor who will assist the student in understanding the process. All complaints must be filed within one (1) year of occurrence. 


Step 1: The student should first address a concern to the instructor. Students are encouraged to attempt to resolve the issue within the first thirty (30) days of the incident, through informal discussion with the appropriate faculty member.

Step 2: If the concern remains unresolved, the student may submit a Step 2 Academic Concern form, available on the Student Complaints and Concerns page of the Gateway website which identifies the specific concerns and desired outcomes. The supervisor will share the written complaint with the faculty member and request a written response. The supervisor will meet with the student and the instructor and respond, in writing. This may serve as Step 1 in certain circumstances.

Step 3: If the concern remains unresolved, the student may appeal to the executive vice president/provost by submitting a Step 3 Academic Concern appeal form within five (5) working days of receiving the supervisor's decision. If it is determined that a review is appropriate, an appeals committee will be assigned to hear the concern within seven (7) working days of the request.

a. The appeals committee selection is as follows:

  1. The executive vice president/provost selects the following four (4) people: one (1) chairperson who will be an administrator, and three (3) faculty/staff members.
  2. The Campus United Student Government will select two (2) students from outside the student complainants’ program area
  3. The student complainant will select one (1) peer from his/her program area.

b. The committee will make a recommendation to the executive vice president/provost who will make a decision within five (5) working days of the committee hearing.

c. The decision of the executive vice president/provost is final.