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Leadership Development

In Leadership Development, the learner applies the skills and tools necessary to fulfill his/her role as a modern leader. Each learner will demonstrate the application of: evaluating leadership effectiveness and organization requirements, using individual and group motivation strategies, implementing mission and goals, observing ethical behavior, developing personal leadership style and adaptation, understanding the impact of power, facilitating employee development, coaching, managing change, and resolving conflict effectively.

Certified Service Specialist

This course validates the students interpersonal and business skills by providing the necessary work to prepare for the certification exam to earn the Certified Service Specialist Certification. The exam is the final exam for the course and certifies the student's ability to work with customers. This course explores the skills of communications, policies and procedure manuals, record keeping and evaluating performance. Focus on teams and proper functioning roles within teams in a company setting that values ethical actions in the workplace and respect for the customer and fellow workers.

Accounting for Business

A practical approach to the study of accounting. Basic accounting practices and procedures are explained with particular emphasis on the transactional effect on the income statement and balance sheet. Other areas covered include adjusting and closing entries; accounting for cash, including bank reconciliations and payroll accounting.