Services for Students

March 17, 2020 (Updated March 25, 2020)

Our top priority at Gateway is the health and well-being of our students, faculty, staff and community. In response to the rapidly changing developments related to the global outbreak of coronavirus (COVID-19), Gateway Technical College facilities will be closed through April 23.

We recognize the importance of student access to college services and support. All Gateway services are available online through April 23 including student support services, registration, advising, student finance, IT support and academic instruction.

Student Services

Student Services experts including Academic Advising, Admissions, New Student Specialists, Student Finance, Registrar and Veterans Services will be available to assist students via expanded Zoom virtual meetings, email, chat and phone.

Students can call 1-800-247-7122 or email for assistance or to schedule a virtual appointment. 

Student Services Hours
Monday: 8:30 a.m. – 6:30 p.m.
Tuesday-Friday: 8:30 a.m. – 4:00 p.m.

Career and Employment Services

Undecided or unsure on your program of study?  Gateway’s Career and Employment Services team is ready to help.  Career Counselors are available to meet virtually with students. Call 1-800-247-7122 to schedule an appointment. Students can also complete the online Focus 2 career assessment to learn more about themselves in order to identify careers that are a good fit. In addition, Gateway’s Career and Employment Services team is available to assist students virtually with job search readiness, resume review and interview prep. Call 1-800-247-7122 for assistance.

Learning Success Centers

Gateway’s Learning Success team is working to provide services to students virtually via phone, email, Google Chat and Zoom meetings beginning Wednesday, March 18.

Available services include: Student Support Counseling, Disability Support Services, TAG/TRiO, Tutoring ServicesLearning Success Coaches and Student Support programs such as Multicultural, Veterans Support, Non-Traditional Occupations and the Step-up Program.  Please visit specific program webpages for support specialist contact information.

Learning Success Center Hours
Monday-Thursday: 8:30 a.m. - 6:30 p.m.
Friday: 8:30 a.m. - 4:00 p.m

Elkhorn: 262-564-2683
Kenosha: 262-564-2006
Racine: 262-564-2103

Library Services and Resources

Though the physical libraries are closed, library staff will continue to work to provide high-quality resources and services Gateway students. All library staff will be working remotely starting March 18. Library staff will be available to provide reference help for students through email, phone, or Zoom. Even though our physical libraries are closed, we will still be monitoring email, voicemail, and providing quality services online and by phone. Feel free to leave a message and you will hear from us within 1 business day. 

The libraries currently provide 24/7 access to dozens of databases, thousands of videos, and hundreds of ebooks available via the library webpage. Please refer to the Subject Guides to see what recommended resources there are in your area. Don’t hesitate to contact the library with questions. 

Elkhorn Library: or 262-564-2902
Kenosha Library: or 262-564-2786
Racine Library: or 262-564-2104

Testing Services

The Testing Services team is available to assist students with understanding testing options, test preparation resources and test registration. Accuplacer placement testing can be completed online using Examity. Students interested in completing their Accuplacer test online should contact Testing Services for details at Testing Services is also available to help students schedule testing that will occur after April 5.

Tutoring Services

Gateway Tutoring Services is now available in a virtual format.

CLICK HERE FOR ONLINE TUTORING:  access, schedules and information.

Live online tutoring is available now through Brainfuse. Students can access online tutoring through the BrainfuseHelpNow button on Blackboard course pages. Help with math and writing are available 24/7. Help with other subjects is also available at specific times. Please refer to Brainfuse to view other subjects available. See the Brainfuse Instruction Sheet.