Services for Students

March 17, 2020 (Updated July 8, 2020)

Our top priority at Gateway is the health and well-being of our students, faculty, staff and community. In response to the rapidly changing developments related to the global outbreak of coronavirus (COVID-19), Gateway Technical College facilities will reopen to students and staff on a limited basis beginning May 26.

We recognize the importance of student access to college services and support. All Gateway services and support will be available virtually through August including student support services, registration, advising, student finance, and IT support.

The college will begin adding limited in-person services at the end of July with a plan to fully re-open campuses at the start of Fall Semester. Our goal is to minimize the future spread of the virus and to consolidate the use of space to facilitate keeping the campuses clean. Please continue to check back for updated information.

For information about the 2020 Fall Semester courses, please visit our Academics and Classes page.

The college looks forward to returning – and new students – starting their coursework this fall!

Questions or concerns? We are here to help! Please email us at

Student Services

Student Services experts, including Academic Advising, Admissions, New Student Specialists, Student Finance, Registrar and Career Services, are available to assist students via expanded Zoom virtual meetings, email, chat, phone and limited in person services. 

Virtual Student Services Center Hours
Schedule a virtual appointment and connect via chat, phone or Zoom.

  • Monday-Thursday: 7:00 a.m.-6:30 p.m.
  • Friday: 7:00 a.m.-4:00 p.m.

On-campus Student Services Center Hours
Student Services Centers at the Elkhorn, Kenosha and Racine will be open and providing limited in person services beginning July 20.

  • Monday-Thursday: 8:45 a.m.-12:30 p.m. and 1:30 p.m. - 5:30 p.m. 
  • Friday: Connect with us virtually

Students can call 1-800-247-7122 or email for assistance. 

Learning Success Centers

Gateway’s Learning Success team is providing services to students virtually via phone, email, Google Chat and Zoom meetings. 

Available services include: Student Support Counseling, Disability Support Services, TAG/TRiO, Tutoring Services, Learning Success Coaches and Student Support programs such as Multicultural, Veterans Support, Non-Traditional Occupations and the Step-up Program. Please visit specific program webpages for support specialist contact information. 

Learning Success Center Hours
Monday-Thursday: 8:30 a.m.-6:30 p.m.
Friday: 8:30 a.m.-4:00 p.m.

Elkhorn: 262-564-2683
Kenosha: 262-564-2006
Racine: 262-564-2103

Library Services and Resources

As of Monday, July 6, the Gateway Libraries will be physically open Monday-Thursday from 10 a.m.-4 p.m. for necessary services. Students will be able to check out materials, return materials, use a printer, use a computer, get research help, and use the study space to study independently. General collection items will be available for student and staff checkout. Visit the library website for checkout steps and instructions for returning materials.

To maintain social distance, seating is limited. Face masks are required while on campus. Meetings, group work, and study groups are not permitted in the libraries at this time. 

Library staff will be also available to provide reference help for students through email, phone, or Zoom. Feel free to leave a message and you will hear from the library staff within 1 business day. 

The libraries also provide 24/7 access to dozens of databases, thousands of videos, and hundreds of ebooks available via the library webpage. Please refer to the Subject Guides to see what recommended resources there are in your area. Don’t hesitate to contact the library with questions. 

Elkhorn Library: or 262-564-2902
Kenosha Library: or 262-564-2786
Racine Library: or 262-564-2104

Testing Services

The Testing Services team is available to assist students with understanding testing options, test preparation resources and test registration. Accuplacer placement testing can be completed online using Examity. Students interested in completing their Accuplacer test online should contact Testing Services for details at Testing Services will have limited on-campus testing available in July. Students should email for information.

Tutoring Services

Gateway Tutoring Services is now available in a virtual format.

CLICK HERE FOR ONLINE TUTORING:  access, schedules and information.

Live online tutoring is available now through Brainfuse. Students can access online tutoring through the BrainfuseHelpNow button on Blackboard course pages. Help with math and writing are available 24/7. Help with other subjects is also available at specific times. Please refer to Brainfuse to view other subjects available. See the Brainfuse Instruction Sheet.