In this course, students investigate the fundamentals of computer programming using the Python programming language. Students examine data types, variables, conditional statements, looping, array structures, and structured programming techniques. Upon completion of the course, students will be able to use Python to apply problem solving skills to create applications for delivery to various platforms.

Please complete 809-172 Introduction to Diversity Studies or 809-196 Introduction to Sociology This is for informational purposes only. Once you register for your course, you can delete this block from your timeline.

Students will learn to resolve operating system and application issues by telephone, remote access, or by visiting an end user's desktop. Students will gain a working knowledge of operating in a workgroup and a client/server environment. NOTE: This course will help prepare the student to take the Microsoft Certified Desktop Technician Exam 70-272.

Students will research, explore and evaluate new and future hardware and software advancements and trends. Areas to investigate may include contemporary package development applications, collaboration tools, reporting software, and innovative equipment and hardware, as well as new versions of current standards in software and applications.

Focus will be on desktop data security, data retention and recovery. Students will be introduced to computer forensics / data recovery tools, local security issues, disaster recovery plans and legal data requirements (i.e. HIPPA requirements, Sarbanes-Oxley Act, etc.).

This capstone class broadens the students' customer service skill set. The course continues to build on end user communication methods, both oral and written. Students will be exposed to Information Technology Infrastructure Library (ITIL) methodology and Help Desk Institute (HDI) best practices.

Please complete 809-143 Microeconomics or 809-195 Economics. This is for informational purposes only. Once you register for your course, you can delete this block from your timeline.

Complete three elective credits. The suggested electives are: 154-109 IT Computer Support Specialist Internship 102-138 BIZ Internship 801-196 Oral/Interpersonal Communications 801-198 Speech This is for informational purposes only. Once you register for your course, you can delete this block from your timeline.

This course is designed to provide an overview of modern scripting languages commonly used to build and extend network administration and security tools. The course will introduce the student to scripting on both the Microsoft and Linux platforms. Students will explore the uses of scripting languages and third party modules for accomplishing tasks including scanning, enumeration and automation of network tasks.

The student will prepare and present oral and written technical reports. Types of reports may include lab and field reports, proposals, technical letters and memos, technical research reports, and case studies. This course is designed as an advanced communication course for students who have completed at least the prerequisite introductory writing course.