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In Search of Customer Service

November 22, 2013 - 7:45am

In search of Customer Service (internal/external) is session 4 of the Technical Seminar Series. ETA’s world-class CSS certification professionally acknowledges a person’s ability to uphold the interpersonal and business standards necessary in today’s workplace.  The CSS is a certification that validates one’s interpersonal and business skills.  It is relevant to every industry, employer and employee. Topics covered include: safety, ethics, respect, teamwork, communication, telephone and email techniques, problem solving, interpersonal relations, and sales and marketing.

A series of Friday morning seminars, covering different aspects of technology, especially as it relates to Business and Industrial applications. Sessions are held at different locations throughout the Gateway District.

7:45 - 8:00 am - Networking & continental breakfast

8:00 - 9:00 am - Seminar presentations

There is no charge to participate!

SC Johnson iMET Center • Room 231

For additional information or to register contact: Beth Tilley at tilleye@gtc.edu